Operates a 24/7 Helpline and provides education, workshops, consultation, and conferences to help improve quality of life. Education, Workshops, and Forums: provided to better understand Alzheimer's and dementia, learn strategies for caregiving, and gain tools to improve quality of life. Care Consultation: provides one-on-one consultation with a professional care consultant for personalized assessment, care planning, and decision making support. Conferences: learn from experts in dementia care, support and research at conferences designed for healthcare professionals and family caregivers including the annual Discovery Alzheimer's Regional Conference.

Provides information about exercise classes for people with Parkinson disease as well as educational classes on managing Parkinson disease and classes for caregivers. Most classes are virtual.

Provides a comprehensive assessment of individuals facing multiple challenges and assists in coordinating social, economic and community resources related to their health status, emotional well-being or financial situation, including helping them navigate:  -  Social Security benefits -  Health insurance -  Legal situations -  Employment situations -  Peer led emotional support groups(including for caregivers)   Referrals to community resources such as:   -  Healthcare providers -  Mental health counselors -  Durable medical equipment suppliers -  Independent living services   -  Home care   -  Financial resources   Provides educational and social programs, community and professional outreach, conferences and teleconferences about MS, using the expertise of local professionals in order to enhance the access and quality of care available to people with MS.   Supports research for the cause, cure and treatment of MS through financial contributions. Provides publications and webinars on a variety of MS related topics. Webinars are available on Facebook, and the Society's You Tube Channel. . Provides information by phone, e-mail and chat regarding any multiple sclerosis-related topic. Answers questions about MS, current research and treatments, neurological referrals, community resource referrals, Social Security disability benefits, in-home care and more.

Operates a 24-hour hotline open to the community for questions on how to care for a drug-affected or drug-addicted infant.  Hotline also answers questions on how to make a referral for a baby who will be born affected by or addicted to drugs.

Helps individuals with MS, and the people close to them, adjust to life with this disease.   Helpline specialists may recommend resources that would be of help to the caller, and assists with the application process.   The MSAA Equipment Distribution Program offers clients a selection of products designed to improve their safety, dignity, mobility, and independence.   Provides these products at no charge for eligible individuals and ships directly to the client.  

Operates a confidential 24-hour hotline for information on poisoning, medication overdose as well as illicit drug exposure.  Aids in diagnosis and emergency treatment and is available to the general public, physicians and emergency departments.  The toll-free number will automatically route caller to the nearest poison control center in the United States.  All calls are confidential and are not reported to law enforcement. EMERGENCY INFORMATION: If you need an assessment of a potential medication overdose, get the following information: -  Exact name of medication from label (prescription or over-the-counter), if possible, or a description of the drug taken if name is unknown -  The amount of the drug taken (i.e. , milligrams per pill and total number of pills taken) -  When the drug was taken -  Whether alcohol was taken or not; if so, how much and when - Approximate age, weight and height of patient -  Time of last meal eaten -  Approximate tolerance (i.e. , has patient been taking same medication for years or only a week)  Predicts the most likely consequences and recommend the best emergency treatment for children and adults. Can also provide general information regarding the effects of various recreational drugs (amphetamines, hallucinogens, etc. ) to the public or members of the "drug culture. " It is recommended that people call the center prior to calling their physician or an emergency room as time is an important factor.  If a parent suspects a child has ingested a potentially poisonous substance, they can call the center and find out the toxicity of the product and the best immediate treatment to counteract it.  This center will notify the emergency room so they are prepared when the patient arrives.  The center has access to other specialized information sources for certain types of poisoning such as plants and insecticides. Assessment or information is available on workplace exposure, hazardous materials and environmental concerns.

Consulting nurse will answer questions from Swedish Medical Center (SMC) potential patients, patients and the general public about health concerns.

Recorded Disease Hotline provides information to the public about specific diseases that are currently affecting the Northwest, as well as general communicable disease information.   Hotline also provides information about immunizations.

Helps members locate health care providers and pharmacies in their area that are covered by their managed care plan. Helps members change their primary care provider within the Molina network. Explains what services are covered under a member's plan. Explains what prescriptions are covered under a member's plan. Offers information about managing chronic conditions, care coordination, case management and education services. Helps members file a grievance or an appeal if they are unhappy with a service or decision.   Replaces a lost or stolen insurance card.

Provides information and referral for medical eye care to older adults nationwide. Promotes annual, dilated eye exams.   Raises awareness about age-related eye disease, including cataracts.   Provides free eye care educational materials and facilitates access to eye care.   People eligible for a referral through the program receive a comprehensive, medical eye exam and up to one year of care at no out-of-pocket cost for any disease diagnosed during the initial exam.

Public Health Nurse available to answer health questions via phone. Health questions can be asked by calling the Health Department directly and requesting to speak to a Public Health Nurse.

Provides a phone line to consult with a Sickle Cell hematologist regarding patient care.

Operates a helpline that provides one-on-one information about cancer prevention, screening, treatment, supportive care, genetics and clinical trials in easy-to-understand language by trained information specialists. Also operates an online chat service where users can receive information via the website.

Member Services Line -  Helps members locate primary care doctors and pharmacies in their area that are covered by their managed care plan. -  Helps members change to a different primary care doctor within the Community Health Plan of Washington network. -  Explains what services are covered under a member's plan. -  Lists what prescriptions are covered under a member's plan.   -  Offers information about disease management support and education services. -  Helps members file a grievance or an appeal against a doctor or decision made by the managed care plan.   -  Replaces a lost or stolen ID card.    Nurses Line   -  Answers health-related questions. -  Can help reach a doctor after-hours or set up an urgent care appointment.

The National Health Information Center (NHIC) is a health information referral service. NHIC links consumers and health professionals who have health questions to organizations best able to provide reliable health information. NHIC maintains an online directory of more than 1,600 health-related organizations that can provide health information. They include Federal and State government agencies, voluntary and professional associations, and universities.

Helpline offers arthritis prevention and control information as well as referrals to physicians. Provides public and professional arthritis education programs and materials.   Minimal collection of materials in Spanish.

Member Services Line -  Helps members locate primary care doctors and pharmacies in their area that are covered by their managed care plan. -  Helps members change to a different primary care doctor within the United Healthcare network. -  Explains what services are covered under a member's plan. -  Lists what prescriptions are covered under a member's plan.   -  Offers information about disease management support and education services. -  Helps members file a grievance or an appeal against a doctor or decision made by the managed care plan.   -  Replaces a lost or stolen ID card.    Nurses Line   -  Answers health-related questions. -  Can help reach a doctor after-hours or set up an urgent care appointment.

Provides information about blood cancers and related disorders. Offers referral to non-medical sources of help in the community.

Provides support services for people with Parkinson's and others affected by the disease. Support includes: - Care consultations for resource navigation and support options - HOPE Kits for individuals and families newly or recently diagnosed - Dance classes - Peer-to-peer support program - Support group listings and leader training - Online programs (Mindfulness, yoga) - Educational conferences and Community Resource Days - Outreach to general neurologists and Movement Disorders Specialists

Member Services Line -  Helps members locate primary care doctors and pharmacies in their area that are covered by their managed care plan. -  Helps members change to a different primary care doctor within the Wellpoint network. -  Explains what services are covered under a member's plan. -  Lists what prescriptions are covered under a member's plan.   -  Offers information about disease management support and education services. -  Helps members file a grievance or an appeal against a doctor or decision made by the managed care plan.   -  Replaces a lost or stolen ID card.    Nurses Line   -  Answers health-related questions. -  Can help reach a doctor after-hours or set up an urgent care appointment.

Provides education, coaching and counseling on a range of lung health and disease topics, and connects residents to local and online education, support groups, healthcare centers, providers, and medical equipment resources based on individual needs. Line is staffed by registered nurses, respiratory therapists, and tobacco treatment specialists. Provides information on a variety of lung health topics, including: respiratory diseases, smoking cessation, respiratory therapy and pulmonary testing, lung health medication, and air pollution.

Renton RFA partners with Puget Sound RFA to offer the Fire Department Community Assistance, Referrals and Education Services (FD CARES) program, a fire agency-based community injury and illness prevention program. FD CARES has been developed so that fire departments may assist community members with issues before an issue becomes an emergency. The program works to improve the quality of health throughout our community and provide for a longer healthier independent lifestyle. Do you or a loved one have a situation that may cause injury or illness that you are finding difficult to solve on your own? Are you finding that you have nowhere else to turn? We may be able to help! There may be services and resources available to help you. The FD CARES program can assist you in navigating the social service network and advocate on your behalf with insurance providers and other health care professionals.

Offers specialized information and referral services, resource navigation assistance, and online support groups. Provides limited financial assistance to people with mesothelioma. Also assists veterans get VA Disability Compensation for asbestos-related illnesses.

Provides information and answers questions concerning treatment/ resources for cancer patients.

Operates the "Lupus Line," where callers can receive support, information and literature about lupus. Maintains a directory of doctors in Washington and Oregon that specialize in treating lupus. Facilitates support groups people with lupus, a non-infectious, inflammatory auto-immune disease in Seattle. Support group participants give support, receive information and brochures from doctors and other health professionals and offer community resource information. Organizes a yearly educational symposium.