Managed Plan Member Services offered at Wellpoint
Managed Plan Member Services offered at Wellpoint
Member Services Line - Helps members locate primary care doctors and pharmacies in their area that are covered by their managed care plan. - Helps members change to a different primary care doctor within the Wellpoint network. - Explains what services are covered under a member's plan. - Lists what prescriptions are covered under a member's plan. - Offers information about disease management support and education services. - Helps members file a grievance or an appeal against a doctor or decision made by the managed care plan. - Replaces a lost or stolen ID card. Nurses Line - Answers health-related questions. - Can help reach a doctor after-hours or set up an urgent care appointment.
Location
705 5th Avenue South, Seattle, WA 98104
Hours
M-F, 8am-5pm.
Application process
Call for more information and services. To enroll in this plan or to see if you are eligible, visit wahealthplanfinder.org.
Eligibility
Members of a Wellpoint managed care plan. Washington state residents who are at or below 138% of the Federal Poverty Level may be eligible for this plan if they are not eligible for Medicare.
Fee
None.
Languages
Interpreter services
Agency info
Wellpoint, WA
Provides Medicaid managed care insurance coverage (aka WA Apple Health) to eligible residents of Washington state. Also provides Medicaid recipients with behavioral or physical health issues non-tangible person-centered supportive services to connect to and maintain employment and housing.