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General Legal Clinics offered at Eastside Legal Assistance Program
General Legal Clinics offered at Eastside Legal Assistance Program
Provides free 45-minute appointments for advice on civil legal issues. Attorneys at the clinic do not typically provide representation. Serves low-income residents of East, Northeast and Southeast King County (does not serve Seattle residents.)
Provides free 45-minute to 1-hour appointments with an attorney for advice on civil legal issues such as: Federal and state benefits (social security, veteran's, Medicare and Medicaid), employment, contracts, debt/consumer/finance, landlord/tenant. Appointments are required. Clinics are currently telephonic.
Attorneys at the clinic are not able to provide representation.
Categories
Collection Complaints
Special Education Advocacy
Welfare Rights Assistance
Identity Theft Reporting/Recovery Programs
Post Conviction Restoration of Civil Rights
Mortgage Delinquency and Default Counseling
Landlord/Tenant Dispute Resolution
Labor and Employment Law
Durable Power of Attorney for Asset Management
Landlord Rights Information/Counseling
Taxpayer Advocate Services
Child Guardianship Assistance
Estate Entitlement Assistance
Human Trafficking Legal Assistance
Repossession Agency Complaints
General Consumer Complaints
Automobile Complaints
Public/Subsidized Housing Appeals Assistance
Eviction Prevention Assistance
Legal Representation
Organizational Start Up Services
Labor Arbitration/Mediation
HIPAA Complaints
Unemployment Insurance Benefits Assistance
Voting Rights Protection
Durable Power of Attorney for Health Care
Driver License Retention/Reinstatement Assistance
Predatory Lending Assistance
Will Preparation Assistance
Conservatorship Assistance
Children's Rights Groups
Domestic/Family Violence Legal Services
Contract Law
Landlord Associations
Patient Rights Assistance
Protection and Advocacy for Individuals With Disabilities
Warranty Complaints
Criminal Record Expungement Assistance
Intellectual Property Law Training/General Information
Elder Law
Housing Discrimination Assistance
Native American/Tribal Law
Adult Guardianship Assistance
General Education Advocacy
Impounded Vehicle Services
Consumer Fraud Reporting
General Legal Aid
Elder/Dependent Adult Abuse Restraining Orders
Housing Complaints
Education Discrimination Assistance
Workers Compensation Benefits Assistance
Corporate/Business Law
Legal Counseling
Consumer Law
Constitutional/Civil Rights Groups
Customer Service Discrimination Assistance
Employment Discrimination Assistance
Consumer Resource Center offered by Washington State Attorney General's Office in Vancouver
Consumer Resource Center offered by Washington State Attorney General's Office in Vancouver
Enforces consumer protection laws and offers informal mediation services between consumers and businesses. Addresses issues such as false advertising, slamming, warranties, merchandise orders.
Provides consumer information, referrals and informal complaint resolution services for consumer complaints involving unfair and deceptive business practices.
Assistance includes informal complaint resolution and help directing inquiries and contacts to the appropriate agencies for assistance.
Also provides consumer education through online and written materials and speakers who are able to address a variety of consumer protection issues.
Topics include:
- Identity theft a private lawsuit may be necessary
- Debt management
- Refund rights
- Scams
- Foreclosure
- Student loans
Offers options if the business disagrees with the complaint. Cannot compel a firm to resolve a complaint. Options:
- Bring a legal action, such as in Small Claims Court.
- A private lawsuit may be necessary if the amount claimed is over the limit handled by Small Claims Court. The state Consumer Protection Act allows the plantiff to recover the costs of bringing suit, including attorney’s fees if the suit is successful.
Categories
Government Consumer Protection Agencies
State Attorneys General
General Consumer Complaints
Consumer Resource Center offered by Washington State Attorney General's Office in Seattle
Consumer Resource Center offered by Washington State Attorney General's Office in Seattle
Provides informal complaint resolution services for consumer complaints about businesses in Washington state. Offers information on topics such as identity theft, debt management, refund rights, scams, foreclosures, and student loans.
Provides consumer information, referrals and informal complaint resolution services for consumer complaints involving unfair and deceptive business practices.
Assistance includes informal complaint resolution and help directing inquiries and contacts to the appropriate agencies for assistance.
Also provides consumer education through online and written materials and speakers who are able to address a variety of consumer protection issues.
Topics include:
- Identity theft a private lawsuit may be necessary
- Debt management
- Refund rights
- Scams
- Foreclosure
- Student loans
Offers options if the business disagrees with the complaint. Cannot compel a firm to resolve a complaint. Options:
- Bring a legal action, such as in Small Claims Court.
- A private lawsuit may be necessary if the amount claimed is over the limit handled by Small Claims Court. The state Consumer Protection Act allows the plantiff to recover the costs of bringing suit, including attorney’s fees if the suit is successful.
Categories
Government Information Services
Consumer Fraud Reporting
General Consumer Complaints
State Attorneys General
Government Consumer Protection Agencies
Consumer Law
Identity Theft Prevention
Complaints Investigation Program offered at Seattle License and Tax Administration
Complaints Investigation Program offered at Seattle License and Tax Administration
Receives and investigates complaints pertaining to business and regulatory license violations.
Receives and investigates complaints pertaining to business and regulatory license violations.
Refers consumers to appropriate agencies for complaints outside the agency's jurisdiction.
Categories
General Consumer Complaints
Consumer Complaint Resolution offered by Association of National Advertisers
Consumer Complaint Resolution offered by Association of National Advertisers
Helps resolve consumer complaints with direct marketing companies.
Receives and investigates complaints against member and nonmember direct marketing organizations. The ANA is interested in hearing from consumers if they believe a direct marketing promotion or practice is questionable and may warrant a formal review by staff or the ANA Ethics Committee.
- Intercedes on the consumer's behalf if a purchase was made through any direct response method, not just mail order.
- Consumers requesting assistance should include the complete name and address of the company involved in the complaint, photocopies (not originals) of any cancelled checks,
order forms, other relevant documents, and a letter summarizing the facts of the complaint.
- ANA refers the letter to the company on the consumer's behalf and asks that the company resolve the matter.
- Due to limited resources, ANA is unable to respond to every complaint. However, we will make note of your inquiry and include it in our reporting efforts and will address appropriate complaints and inquiries that fall under our purview.
Categories
General Consumer Complaints
Consumer Disclosure Laws
Sales and Marketing Professional Associations
Dispute Resolution offered at Okanogan County Dispute Resolution Center
Dispute Resolution offered at Okanogan County Dispute Resolution Center
Provides voluntary confidential mediation to individuals, organizations, and communities.
Provides voluntary confidential mediation to individuals, organizations and communities. Serves as an alternative or compliment to the judicial system, provides professional training in mediation and conflict resolution, and promotes the vital importance of peacefully resolving disputes.
Provides assistance with the following issues:
- Neighborhood problems (noise, pets, parking, lawn & garden, property line problems and other nuisances)
- Landlord-tenant issues (deposits, repairs, damages, etc.)
- Real estate or personal property
- Foreclosure mediation
- Business consumer problems (faulty merchandise, refunds, exchanges, etc.)
- Employer/employee grievances
- School problems involving faculty or administration, students or parents
- Family issues such as problems related to divorce and parenting plans
- Other domestic problems not involving violence or other factors that require professional intervention or assistance
Does not assist with the following issues:
- Any problem requiring legal assistance, such as filing lawsuits, criminal defenses, will preparation, etc.
- Issues involving drug/alcohol abuse, domestic violence, abuse to children, or issues where one or more parties fears abuse
- Problems where a party cannot speak adequately on their own behalf, although can work with clients who have a case manager
Categories
Mortgage Delinquency and Default Counseling
General Consumer Complaints
Divorce Assistance
Consumer Law
Landlord/Tenant Dispute Resolution
Labor Arbitration/Mediation
Rental Security Deposit Complaints
Mediation
Child Custody/Visitation Assistance
Dispute Resolution offered by Better Business Bureau Great West + Pacific
Dispute Resolution offered by Better Business Bureau Great West + Pacific
Works with consumers and local businesses help resolve disputes as an alternative to going to court. Businesses must be BBB members. Uses various dispute resolution processes such as conciliation, mediation and arbitration.
Works with consumers and local businesses to help resolve disputes as an alternative to going to court. Complaints can be filed against Accredited and Non-Accredited businesses.
Uses various dispute resolution processes;
1) Conciliation: Staff will collect the information needed from the customer and then contact the business and work with both parties to assist in negotiation to settle the problem. Staff present the customer's views to the business and offer the business' viewpoint to the customer in an impartial way;
2) Mediation: If conciliation does not solve the problem, mediation may be the next step. In mediation, an impartial third party - the mediator - clarifies and reframes problems and helps the two sides talk with each other and discuss solutions. The mediator does not decide the merits of either party's claim. The mediator's goal is to identify the interests of each party and work with them to arrive at a win-win solution;
3) Arbitration: If conciliation and/or mediation efforts are not successful, arbitration may be the next step. The parties state their views at an arbitration hearing, offer evidence and let an impartial arbitrator make a decision that will end the dispute. Both parties must sign an Agreement to Arbitrate that briefly describes the specific issues involved and the scope of the arbitrator's authority in the case. This agreement sets the groundwork for the arbitration hearing. In arbitration, the arbitrator is asked to consider all relevant factors and to make what he or she considers a fair decision based on fairness rather than the law. While the parties in dispute may argue legal principles, the arbitrator does not have to follow them strictly in making a decision.
Categories
General Consumer Complaints
Consumer Advocacy offered by U.S. Federal Trade Commission's Northwest Regional Office
Consumer Advocacy offered by U.S. Federal Trade Commission's Northwest Regional Office
Independent regulatory agency enforces federal consumer protection and anti-trust laws. Investigates complaints regarding unfair, deceptive or anti-competitive business practices. Publishes informational brochures on consumer rights and detecting scams.
Independent regulatory agency enforces federal consumer protection and antitrust laws on behalf of the general public.
Investigates complaints regarding unfair, deceptive or anti-competitive business practices. These practices may include:
- False advertising
- Unfair credit practices
- Misleading packaging
- Mail-order problems
- Price fixing
Cannot act on behalf of individual consumers, but collects information from individuals about problems with businesses.
Develops resource guides to help consumers find the appropriate agencies to contact about consumer-related matters.
These guides contain lists of nonprofit, state and local agencies for the states in each federal region.
Brochures are available on a wide variety of topics of interest to consumers. Brochures are available in Spanish and English.
Categories
Fair Credit Practices
Government Consumer Protection Agencies
Government Information Services
General Consumer Complaints