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Consumer Resource Center offered by Washington State Attorney General's Office in Seattle

Consumer Resource Center offered by Washington State Attorney General's Office in Seattle

Provides consumer information, referrals and informal complaint resolution services for consumer complaints involving unfair and deceptive business practices.   Assistance includes informal complaint resolution and help directing inquiries and contacts to the appropriate agencies for assistance. Also provides consumer education through online and written materials and speakers who are able to address a variety of consumer protection issues. Topics include: -  Identity theft -  Debt management -  Refund rights   -  Scams -  Foreclosure -  Student loans   Provides brochures on a variety of consumer topics by mail and downloadable website brochures.  

Categories

Landlord/Tenant Dispute ResolutionWednesdayThursdayInterpreter servicesConsumer Fraud ReportingGeneral Consumer ComplaintsState Attorneys GeneralPrinted MaterialsIdentity Theft PreventionTuesdaySpanishFridayCollection ComplaintsFraud PreventionGovernment Information ServicesMortgage Delinquency and Default CounselingKC211Consumer LawGovernment Consumer Protection AgenciesMonday

Location

800 5th Avenue, Seattle, WA 98104

Hours

M-F, 10am-3pm.

Application process

Call for information or visit website to file a complaint online or print out a complaint form and send it in by mail.   Complaints are usually resolved or referred to a more appropriate agency within 30-90 days.

Eligibility

Must be a consumer and/or business located in Washington state or a consumer or business harmed by an entity operating out of Washington state.

Fee

None.

Languages

Interpreter services

Spanish

Agency info

Washington State Attorney General's Consumer Protection Division

Helps businesses and consumers resolve consumer complaints. Provides consumer and business education and enforces the Washington State Consumer Protection Act. Works with manufactured home owners and landlords to resolve disputes concerning alleged violations of the Manufactured/Mobile Home Landlord Tenant Act. The Consumer Protection Division also administers the Washington New Motor Vehicle Warranty Act, better known as the Washington State Lemon Law.