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Consumer Complaint Resolution offered by Association of National Advertisers
Consumer Complaint Resolution offered by Association of National Advertisers
Helps resolve consumer complaints with direct marketing companies.
Receives and investigates complaints against member and nonmember direct marketing organizations. The ANA is interested in hearing from consumers if they believe a direct marketing promotion or practice is questionable and may warrant a formal review by staff or the ANA Ethics Committee.
- Intercedes on the consumer's behalf if a purchase was made through any direct response method, not just mail order.
- Consumers requesting assistance should include the complete name and address of the company involved in the complaint, photocopies (not originals) of any cancelled checks,
order forms, other relevant documents, and a letter summarizing the facts of the complaint.
- ANA refers the letter to the company on the consumer's behalf and asks that the company resolve the matter.
- Due to limited resources, ANA is unable to respond to every complaint. However, we will make note of your inquiry and include it in our reporting efforts and will address appropriate complaints and inquiries that fall under our purview.
Categories
Consumer Disclosure Laws
Sales and Marketing Professional Associations
General Consumer Complaints
Genuine Skagit Valley offered at Genuine Skagit Valley
Genuine Skagit Valley offered at Genuine Skagit Valley
Provides resources to facilitate partnerships to enhance the local agricultural industry within Skagit County.
Provides advertising and media campaigns; in-store displays and outreach; promotes website listings, profiles and social media; connects members to retail, wholesale, and industry tradeshows; workshops; and helps grow online business development and a resource library.
Categories
Sales and Marketing Professional Associations
Workshops/Symposiums