Provides case management and advocacy services to accomplish goals and determine accommodation needs for Deaf, hard of hearing, and late-deafened individuals. Clients receive support in independent living skills, including: - Finding employment - Finding housing - Completing paperwork - Financial management - Navigating social services - Navigating health issues - Effective communication strategies, and more For organizations and businesses: Provides training on accessibility for Deaf and hard of hearing employees, clients, or customers. Provides consultation services that are designed to bring government, corporations, and other agencies into compliance with existing legislation in place for persons who are Deaf, hard of hearing, and/or DeafBlind.

Investigates grievance reports from people who believe they have been denied access to King County facilities, programs or services due to disability. Provides training and technical assistance to King County government in evaluating programs and services to help ensure accessibility to members of the public who have disabilities.  Only provides assistance for access issues for facilities owned and operated directly by King County.