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Consumer Resource Center offered at Consumer Financial Protection Bureau
Consumer Resource Center offered at Consumer Financial Protection Bureau
Works to provide consumers the information they need to understand the terms of their agreements with financial companies.
Also takes consumer complaints as well as reports from whistle blowers reporting violations of federal financial laws.
Works to provide consumers the information they need to understand the terms of their agreements with financial companies.
Also:
- Writes rules, supervises companies and enforces federal consumer financial protection laws
- Restricts unfair, deceptive or abusive acts or practices within financial companies
- Takes consumer complaints about financial companies
- Promotes financial education
- Monitors financial markets for new risks to consumers
- Enforces laws that outlaw discrimination and other unfair treatment in consumer finance Provides information on a wide range of topics of interest to consumers dealing with financial companies, including:
- Paying for college and student loans
- Planning for retirement
- Owning a home
- Protections against credit discrimination
- Trouble paying a mortgage
- Preventing financial exploitation of older adults
- Consumer financial challenges affecting service members and veterans
Receives confidential reports from whistleblowers who have information about companies or individuals that are violating federal consumer financial laws. Provides information on website in several languages; responds to telephone inquiries from consumers.
Categories
Printed Materials
Bank/Savings and Loans Complaints
Government Consumer Protection Agencies
Finance Company Complaints
Fraud Prevention