Provides information and assistance to taxpayers online, via telephone and at local offices. 
Refund information can be obtained on website or by telephone three weeks after filing a return. 
Phone line also provides pre-recorded information on a number of tax-related topics as well as staff who can answer tax-related questions. 
Office staff can assist with 
- Viewing account information 
- Information on letters, notices and levies on your wages or bank account 
- Payment arrangements 
- Basic tax law questions 
- Questions from individuals about the Affordable Care Act tax provision 
- Request for Taxpayer Advocate service assistance 
Some offices accept check, money order or cash payments.

Taxpayer Assistance offered at Internal Revenue Service Olympia

Provides tax information assistance in several areas, please see the details for a full list.

Programs that provide telephone information for taxpayers who want to listen to prerecorded information about any of a variety of tax types, order tax forms, check the status of their refund, establish a monthly payment plan for outstanding tax liabilities, get information about available tax assistance programs, obtain assistance in completing their tax forms or request information or assistance on other related issues. Also included are organizations that make tax information available via a website on the Internet.

Taxpayer Information Lines

Programs that provide general information about the federal tax obligations of individuals.

General Federal Income Tax Information

Programs that provide information and guidance for employers of and/or employees who earn less than a specified amount during the year, regardless of whether it is taxable, and qualify for a credit which allows them to subtract up to $4,008 from their tax liability at the end of the year or obtain a refund. The minimum income amount varies depending on whether the individual has qualifying children (sons, daughters, adopted children, grandchildren, great-grandchildren, stepchildren, or eligible foster children who meet age criteria and have lived with individual in the U.S. for a specified period of time) and their number. Eligible foster children may include brothers, sisters, step brothers and sisters, nieces and nephews or children placed by an authorizing placement agency. Also included are organizations that issue the tax credits.

Earned Income Credit Information

Numbers assigned by the Internal Revenue Service that are used to identify business entities.

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Taxpayer Assistance offered at Internal Revenue Service Olympia