CARES is a program provided by Avista for individuals and/or families who are living with chronic health conditions (such as dementia or life support situations) or that have suffered a major life catastrophe and need extra care and attention.

CARES offered at Avista Utilities

CARES is a program provided by Avista for individuals and/or families who are living with chronic health condition or that have suffered a major life catastrophe.

Programs that pay all or a portion of the electric service expenses of people whose electricity has been or is at risk of being shut off including any reconnection fees that may apply. Also included are non-emergency programs like those funded through the federal Low Income Home Energy Assistance Program (LIHEAP), also referred to as LIEAP or HEAP in some states, that provide home energy assistance, generally in the form of a credit, for low-income households that apply. The assistance is usually available once per calendar year (or heating season). Electric service payment assistance programs may have age, income, disability, need or other eligibility requirements.

Electric Service Payment Assistance

Programs that help people negotiate manageable utility bill payment plans in situations where there are some resources available for this purpose.

Utility Bill Payment Plan Negotiation Assistance

Personalized bill discount for Washington customers who qualify. Discount amounts are based on your yearly household income and size.

My Energy Discount offered at Avista Utilities

Personalized bill discount for Washington customers who qualify. Discount amounts are based on yearly household income and size.

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CARES offered at Avista Utilities

My Energy Discount offered at Avista Utilities