Constituent Relations offered by Washington State Department of Children, Youth and Families
Constituent Relations offered by Washington State Department of Children, Youth and Families
Provides a fair and courteous process for resolving complaints relating to child protection and child welfare cases, foster home and child care licensing, child care programs, and juvenile rehabilitation services. Staff provide information and education relating to the various DCYF programs – policies, dependency process, relative placement, ICPC, adoption, foster care and child care licensing, ICW, extended foster care and independent living as well as contracts. Constituent Relations does not have any legal jurisdiction in parenting plans/custody issues or family court matters, or ability to assist in child support concerns, or matters involving DSHS benefits.
Location
1115 Washington Street Southeast, Olympia, WA 98501
Hours
M-F, 8am-5pm.
Application process
Process to Resolve Concerns: First attempt to resolve the complaint or concern at the lowest level by talking with the assigned worker or licensor. If talking with the worker does not resolve the complaint or concern, then contact the worker’s supervisor. If the complaint or concern is not resolved with the supervisor, then contact the area administrator. If the complaint or concern is not resolved after contacting the area administrator, then contact DCYF Constituent Relations.
Eligibility
No restrictions.
Fee
None.
Agency info
Washington State Department of Children, Youth and Families
Provides child care licensing, child care subsidies and complaint investigation regarding child care homes and centers. Promotes early learning as well as foster care and adoption.