Offers a confidential, and impartial Medicare counseling resource sponsored by the Washington State Office of the Insurance Commissioner. SHIBA advisors can help with: - Understanding the various aspects of Medicare such as benefits, enrollment, costs, plan differences, and more. - Evaluating, comparing, and enrolling in options available in Whatcom County as approved by the Office of the Insurance Commissioner. - Screening and enrolling in cost-saving programs such as Extra Help, Medicare Savings Programs, and prescription assistance options. - Reporting fraud, complaints, grievances, and appeals to the insurance commissioner or your insurance company.