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Lemon Law Arbitration Program offered by Washington State Attorney General's Office in Seattle

Lemon Law Arbitration Program offered by Washington State Attorney General's Office in Seattle

Operates an arbitration program for eligible claims against vehicle manufacturers regarding defective new motor vehicles.   Offers information on the lemon law, such as:   -  What qualifies a vehicle as a lemon -  How to submit a request for arbitration The Lemon Law does not allow a consumer to stop making loan or lease payments while pursuing a Lemon Law claim. It also does not cover problems caused by abuse or neglect, or any modifications or alterations made to a new vehicle after the original retail sale or lease. If the dealer made a proper written disclosure, the Lemon Law will not cover options or modifications requested as part of the purchase or lease. Consumer requested modification sometimes are not authorized by the manufacturer and may void all or part of the manufacturer’s warranty.

Physical Address

800 5th Avenue, Seattle, WA 98104

Hours

M-F, 9am-4pm.

Voice

(800) 541-8898

Lemon Law

Application process

Call for information or e-mail.

Fee

None.

Eligibility

Washington state consumers who purchased or leased a new car, truck, large motorcycle or motor home and have a vehicle that qualifies as a lemon. A vehicle may qualify as a “lemon” if it has one or more significant defects that have been subject to a “reasonable number of attempts” to diagnose or repair the problem(s) covered under the manufacturer’s warranty.

Languages

Spanish

Interpreter services

Service area

WA

Agency info

Washington State Attorney General's Office

Helps businesses and consumers resolve consumer complaints.