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9-1-1 Services offered at TCOMM 911

9-1-1 Services offered at TCOMM 911

Provides emergency dispatch services in Thurston County for police, fire and Medic One.   Serves all cities, towns and unincorporated areas of the county.   Accepts texts from those who are in a situation where they cannot call for medical, disability or safety reasons.   Call 911 during a medical, fire or police emergency. Examples include:  - crime in progress or if the suspect is still in area or close by,  - any type of fire,  - any medical emergency including non-injury falls or patient assists,  - power lines down in roadways or areas that people could come into contact with the lines,  - any other life threatening situations (traffic accidents with injuries, etc.).   It is preferred if people call, however, texting is an option for those who may be in situations like:  - the caller is hearing/voice impaired,  - a medical emergency that prevents the caller from talking  - when speaking out loud would put the caller in danger (home invasion, domestic violence, kidnapping, or active shooter),  - any other emergency that makes it impossible to speak out loud.   "Call if you can, text if you can't."

Categories

Physical Address

2703 Pacific Avenue Southeast, Olympia, WA 98501

Hours

24 hours daily.

Voice

(360) 704-2740

Non-Emergency Dispatch

Application process

Call for assistance, text if you can't call.   Use the non-emergency line if you need to report an issue, but it is not a 9-1-1 emergency. An example may be someone calling from out of area for a welfare check. For things like property crimes, many police departments also offer online reporting.

Fee

Free to call.

Eligibility

Anyone in Thurston County at the time of an emergency.

Languages

Interpreter services

Agency info

TCOMM 911

Provides enhanced 9-1-1 services to all of Thurston County.   Dispatches police, fire and Medic One services. Answers 911 and 7 digit emergency calls, as well as texts from the public and dispatches an appropriate level of response based on protocols provided by, and agreed to, by law enforcement, fire services, and Medic One.