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Behavioral Health Education and Complaints offered by Office of Behavioral Health Advocacy

Behavioral Health Education and Complaints offered by Office of Behavioral Health Advocacy

Provides resources, advocacy, and mediation for complaints against behavioral health services by individual providers and facilities. Oversees regional behavioral health advocates, who are peers with lived experience with receiving behavioral health services and navigating the system. Advocate Services: - Investigate and resolve grievances at the lowest possible level; - Educate clients and families about the behavioral health system; - Assist with the completion of a Mental Health Advanced Directive - Advocates and assists a client through a complaint, grievance, appeal, or state fair hearing process; - Connects clients to provider agencies in their area

Physical Address

Hours

M-F, 9am-5pm.

Application process

Call, email, or complete online form. Click on the map to view information about the behavioral health advocate for each region.

Fee

None.

Eligibility

Washington state residents.

Agency info

Office of Behavioral Health Advocacy

Supports individuals and their families who are being served and supported in the Washington State behavioral health system. Assists individuals, families, and communities across Washington state with behavioral health needs and concerns.