A major goal of Mason County PUD No. 3 is to maintain safe and reliable electric service. Despite our efforts, power outages do occur. Outage report phone lines may be very busy during big outages. If you get a busy signal, wait a few minutes and try again. The more information we receive from our customers, the faster we can identify and correct the cause of a power outage. If the lights go out: - Check with your neighbors. See if they have electricity. - Check your service panel for tripped breakers. - Call us to report the time and location of the outage. - Turn on the porch light so PUD crews will know when power comes back on. - Turn off and unplug sensitive equipment like computers, televisions, DVD players, and equipment with motors, such as furnaces. - Once the power comes back on, wait 20 minutes before turning things on again. Downed power lines: Please report a fallen power line by calling the PUD at touch fallen lines or anything under them. All power lines should be treated with extreme caution. Always assume electric wires are energized. You may assist the PUD by keeping others clear of the fallen lines until the work crews arrive.