Residential Care Services offered by DSHS Home and Community Living Administration
Residential Care Services offered by DSHS Home and Community Living Administration
Investigates complaints of suspected abuse, neglect or exploitation of residents in nursing homes, adult family homes, boarding homes, and assisted living facilities. Examples of investigations are unanswered calls for assistance, personal hygiene issues, and residents' rights. Networks with various entities including the Department of Health, local law enforcement and Attorney General's Office. Services typically provided within 24-48 hours.
Physical Address
4450 10th Avenue Southeast, Blake West, Lacey, WA 98503
Hours
Administration: M-F, 8am-5pm. Nursing Home Complaints Hotline: M-F, 8am-5pm. Voicemail available 24 hours per day / 7 days per week.
Application process
Call for information.
Fee
None.
Eligibility
Care facility residents, their families, community members and providers.
Languages
Interpreter services
American Sign Language
Service area
Wahkiakum, WA
Skamania, WA
Cowlitz, WA
Clark, WA
Agency info
DSHS Aging and Long-Term Support Administration's Home and Community Services
Promotes, plans, develops and provides long-term care services for persons with disabilities and the elderly who may need state funds (Medicaid) to help pay for them