Oversight/Consumer Complaints offered at Washington State Department of Financial Institutions
Oversight/Consumer Complaints offered at Washington State Department of Financial Institutions
Provides regulatory oversight for state-chartered commercial banks, savings and loan associations, savings banks, trust companies, foreign banks, credit unions, payday loan companies and check cashers and sellers. Issues licenses to financial companies operating in Washington. Also provides oversight of mortgage brokers, mortgage loan originators, investment advisers, franchises and securities. Consumers may file a complaint after contacting the company directly and getting no positive results. Cannot give legal advice, nor recommend attorneys. The agency cannot pursue redress on your behalf. Contact a private attorney who can advise you of your rights.
Location
150 Israel Road Southwest, Olympia, WA 98501
Hours
Office: M-F, 8am-5pm. RING DFI Complaint Line: 24 hours daily.
Application process
Call for information or access website. Complaint forms may be obtained from the hotline or website. Send complaint forms to the address listed.
Eligibility
Anyone who is concerned about a financial service provider in Washington state.
Fee
None.
Languages
Spanish
Agency info
Washington State Department of Financial Institutions
Regulates and examines a variety of state chartered financial services including banks, credit unions, mortgage brokers, payday lenders, securities broker-dealers and investment advisors. Investigates consumer complaints about financial institutions and scams. The department also provides financial education and outreach to Washington state residents.