Advocacy offered by Southeast Region Ombudsman
Advocacy offered by Southeast Region Ombudsman
Advocates for the rights of residents, serves as mediator in the resolution of complaints of residents related to the quality of life in long term care settings, provides information to the public concerning long term care settings, and monitors the regulations and policies that affect long term care residents.
Physical Address
Hours
M-F, 8am-5pm.
Voice
Application process
Call or email for assistance.
Fee
Services are free, confidential, and available to all long-term care residents of all ages.
Eligibility
Available to residents living in licensed long-term care facilities (nursing homes, assisted living, adult family homes, veterans’ homes). Family members or legal representatives can also seek help on behalf of a resident. The Ombudsman Program protects residents’ rights, investigates concerns, and promotes quality care.
Languages
Interpreter services
Service area
Asotin, WA
Columbia, WA
Garfield, WA
Benton, WA
Franklin, WA
Walla Walla, WA
Agency info
Southeast WA Long-Term Care Ombudsman Program
Advocates and resolves problems for residents of nursing homes, boarding homes, veteran's homes and adult family homes; helps residents understand their rights. Tracks complaints made against long-term care facilities.