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Tenant Services Message Line offered at Solid Ground

Tenant Services Message Line offered at Solid Ground

Provides tenant education to tenants only on the rights and responsibilities of both tenant and landlord. Provides tenant resources and eviction prevention legal information. Offers Rent Smart webinars and workshops, as well as one-on-one conversations via the voice message line to address rental issues. Webinar and message line services are available in English and Spanish, and translation services are available for other languages.

Physical Address

1501 North 45th Street, Seattle, WA 98103

Hours

Please leave a voicemail Mondays & Thursdays,10:30am-1:30pm. Closed on holidays.

Voice

(206) 694-6767

Tenant Voice Message Line

Application process

Intake: Leave a voice message Mondays and Thursdays 10:30am to 1:30pm. Assistance is provided over the phone. Messages can be left only duirng voice message line hours and calls will be returned as quickly as possible. Verify message hours on voice message line as they fluctuate due to staffing.

Fee

None.

Eligibility

Washington state tenants only.

Languages

Interpreter services

Spanish

Agency info

Solid Ground

Provides tenant information on rights and responsibilities, tenant rights workshops, and eviction prevention information. Delivers legal services to help people restore or otherwise access state benefits. Coordinates nutrition education programs. Operates a domestic violence crisis line and a domestic violence shelter with supportive services. SHIBA volunteers answer questions about Medicare and long-term care insurance.