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Volunteer Services offered by Crisis Connections

Volunteer Services offered by Crisis Connections

Recruits, screens, trains and manages the nearly 400 volunteers that serve in volunteer roles on the 24-Hour Crisis Line, the Washington Recovery Help Line, Washington Warm Line and Teen Link. Volunteers for all services receive extensive, specialized training in a variety of mental health, crisis and suicide intervention topics. Volunteers also learn how to convey empathy and non-judgement through communication and active listening skills. Volunteer training programs are available in a variety of formats, including online and hybrid online/onsite opportunities.

Physical Address

Hours

Voicemail only.

Voice

(206) 461-3210

Volunteer Information Line

Application process

Submit a completed volunteer application form.   Attend an Orientation & Screening evening or an Information Session and other screening elements as determined necessary for service and volunteer role. Call or email for general and additional information.

Fee

None. Donation to support volunteer training costs requested, but not required.

Eligibility

24-Hour Crisis Line / Washington Recovery Help Line / Washington Warm Line phone worker positions: Individuals ages 21 and older who can commit to -  12 months of service on a regular, once weekly 4. 5 hour shift -  One holiday shift per year -  One on-call shift per month -  Completion of four in-service/continuing education credits per year   Teen link: -  Individuals ages 13-20 for outreach and phone worker positions; must commit to 5-10 hours per month for six months -  Individuals ages 21 and older for Teen link Supervisor position; must commit to 3-4 four-hour supervision shifts per month for 12 months

Agency info

Crisis Connections

Provides crisis intervention as well as information and referral over the phone and via chat. Services include the 24-Hour Crisis Line, Teen Link Help Line, Washington Recovery Help Line, Washington Warm Line and King County 211. Provides support groups for friends and family members of those who have completed suicide. King County 2-1-1 provides additional support to caregivers, mails brochures with information on resources for individuals exiting prison, and updates the Community Resources Online database.