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Center for Customers with Disabilities offered at CenturyLink

Center for Customers with Disabilities offered at CenturyLink

CenturyLink customers are eligible for an exemption from directory assistance and operator handling charges if they are certified as having a motion or vision disability.

Physical Address

Hours

M-F, 8am-6pm;

Voice

(800) 223-3131

VOICE/TTY

Application process

Call and ask for an Application for Exemption from Directory Assistance Charges. It must be signed by caller's health care professional or other certifying authority and returned. Form can also be downloaded from the website.

Fee

None.

Eligibility

Must have certified vision or motion impediments AND must be unable to obtain directory listing information from another person, a resource such as Braille directory or a device such as an automatic dialer.

Agency info

CenturyLink

Provides high speed internet, phone and TV services to homes as well as large and small businesses.