The Statewide Health Insurance Benefits Advisors (SHIBA) can help you understand your Medicare rights and options. SHIBA volunteers provide free, confidential, unbiased counseling and outreach to consumers on Medicare, Medicare Advantage plans, Supplement plans and Prescription drug plans, Medicaid programs to assist with costs of Medicare, and educate on Medicare fraud for Spokane and Whitman Counties. SHIBA is part of the Washington State Office of the Insurance Commissioner’s consumer protection services.