Bill Credit Assistance Plan - BCAP offered at Tacoma Public Utilities
Bill Credit Assistance Plan - BCAP offered at Tacoma Public Utilities
Provides monthly or bi-monthly credits to TPU customers whose incomes are at or below 60% of the area median income. Bill Credit Assistance Plan customers will receive an Automatic Credit regardless of on-time payment AND will have the opportunity to receive an additional Achievable Credit when their balance is paid on-time. Installment plans are allowed if made within the specific guidelines. Credits may be achieved even with installment plans if the bill is paid within specific guidelines. Credits can be achieved for all services billed directly to the customer by TPU.
Physical Address
3628 South 35th Street, Tacoma, WA 98409
Hours
By Appointment: M-F, 8:30am-4pm
Voice
Application process
Complete the application online. For customers without internet access or who need further assistance, call the Customer Solutions office at 253-502-8400.
Fee
No cost.
Eligibility
Households must meet the following criteria: - Utilities are billed directly by Tacoma Public Utilities, and - The account is in the customer's name, and - Have a single-metered residential account (meter cannot serve more than one dwelling), and - Reside in the dwelling unit full-time, and - Household income does not exceed 60% of the area median income. Income Guidelines: - Household of 1, gross monthly household income up to $4,054 - household of 2, gross monthly household income up to $4,633 - household of 3, gross monthly household income up to $5,213 - household of 4, gross monthly household income up to $5,792 - household of 5, gross monthly household income up to $6,258 - household of 6, gross monthly household income up to $6,721
Service area
98404
98442
98405
98455
98433
98406
98407
98477
98424
98408
98422
98409
98411
98465
98464
98471
98415
98450
98413
98447
98416
98446
98445
98412
98444
98418
98421
98467
98481
98466
98460
98387
98401
98402
98403
Agency info
Tacoma Public Utilities
Tacoma Public Utilities and City of Tacoma Environmental Services provides Utility Bill Payment Assistance Programs for customers billed directly through Tacoma Public Utilities for power, water, wastewater, surface water, and solid waste.